Please read this completely and carefully before using the BIRTH eclinic Web Applicatiom
Welcome to BIRTH eclinic online. The content of the app (web/mobile), pertains to BIRTH eclinic, is the property of Bengal Infertility & Reproductive Therapy Hospital Pvt. Ltd. (" BIRTH eclinic", the "Company", "we" or "us"), having its registered office at 36B Elgin Road, Kolkata , West Bengal, India, PIN 700020. BIRTH eclinic, is an online web-application channel facilitating healthcare consultation (“services”) with Birth Specialists and Team doctors. It facilities, booking video appointments, clinic appointments or simply asking questions to Birth India doctors.
We encourage you to independently verify any information you see on the website with respect to our doctors or clinics provider that you seek to make an appointment registration: If you wish to schedule an appointment with BIRTH India or conduct a transaction on the app, you will have to register on the app and become a registered user (" BIRTH eclinic User") prior to the completion of any transaction on the BIRTH eclinic. To register onto the website, a user will have to provide information such as his/her name, email address and phone number and create a username and password. You understand that BIRTH eclinic may introduce a fee for registration on the website ("Registration Fees"). Registration Fees, if and when introduced shall be non-refundable. BIRTH eclinic may introduce special features which may be made available to BIRTH eclinic users who pay registration fees. Registration is only a one time process and if the BIRTH eclinic user has been previously registered, she/he shall login/sign into his/her account using the same credentials as provided during the registration process. We request you to please safeguard your password to your account on the app and make sure that others do not have access to it.
It is your responsibility to keep your account information safe and current. A BIRTH eclinic user may wish to schedule an appointment through his/her account for his/her family members and friends. While a BIRTH eclinic user will be able to do this, please note that such BIRTH eclinic user will be solely responsible for any activity that is undertaken through his/her account on behalf of his/her family members and friends.
INFORMATION UPLOADED BY YOU ON THE APP:
You understand that you may have the option of uploading your health / medical information on the Website in order to enable your doctor access your previous medical history. While BIRTH eclinic takes utmost care with respect to the security of the information you decide to upload, you understand that any information that you disclose on the website is at your own risk. By uploading / sharing / disclosing your medical information on the App, you hereby give your consent to app to store such health / medical information on BIRTH eclinic's servers. BIRTH eclinic will retain such medical / health information you upload on the app for as long as it is needed to full fill the service you seek to avail on the app. If you delete your account, BIRTH eclinic will delete such medical / health information.
But please note:
SHARING OF INFORMATION UPLOADED BY YOU ON THE APP
Unless you specifically consent to share information, medical or otherwise, with either doctors or third party service providers, app does not share such information that you upload on the app. While BIRTH eclinic takes utmost care with respect to the security of the information you decide to share, you understand that any information that you disclose on the website is at your own risk. In the event you do not trust BIRTH eclinic with such information, please do not share such information on the app, while BIRTH eclinic endeavors to protect any information uploaded or shared by you on the website, you understand that BIRTH eclinic shall not be held liable or responsible for the loss or damage to such information on the app. It is your responsibility to ensure that you have all your information, medical or otherwise, stored on your hard drive. You hereby agree not to use the website as an "external storage" to store your medical / health records.
COLLECTION OF CONSULTATION FEES
You understand that BIRTH eclinic provides various services with respect to the System. While some of these services are provided for free, there are certain services for which costs will be incurred by you, if you decide to avail such services ("paid services"). In that case, BIRTH eclinic may provide billing services. Should you wish to avail those paid services, you acknowledge that BIRTH eclinic will collect the payment for such paid services for and on behalf of BIRTH India doctors providing such clinical services. We acknowledge and confirm that BIRTH eclinic shall represent BIRTH India and will be liable for facilitating the treatment on account of such collection of the payments or provide a refund as per the cancellation policies defined herein.
CLINICAL SUPPORT INFORMATION
We may provide information to assist you. This may include information and reminders concerning drug interactions, allergies, dosages, as well as general health-care related information and resources. The information and materials available through the app are for informational and educational purposes only and are not intended to constitute professional advice, diagnosis or treatment, or to substitute for your professional judgment.
Information that may be placed on the app by third parties are beyond our control. We are not responsible for the accuracy or completeness of information available from or through our app. You assume full risk and responsibility for the use of information you obtain from or through this app, and you agree that BIRTH eclinic is not responsible or liable for any claim, loss, or liability arising from the use of the information. We do not recommend or endorse any provider of healthcare or health-related products, items or services, and the appearance of materials on the app relating to any such products, items or services is not an endorsement or recommendation of them. You agree to review the definitions, functionality, and limitations of the services, and to make an independent determination of their suitability for your use.
SELECTING YOUR DOCTOR OR HEALTHCARE PROVIDER ON THE APP
The App allows you to select and schedule appointments with BIRTH Clinic Specialist or Team doctors across BIRTH clinics or on video consultation. You are aware of this while making your choice of the doctor type on the App, and you understand and accept that:
Neither the app nor BIRTH eclinic provides any advice or qualification certification about any particular doctor or healthcare provider. You are encouraged to independently verify any such information you see on the website with respect to a doctor or healthcare provider that you seek to make an appointment with.
REFUND & CANCELLATION POLICY
In case of cancellation or non-confirmation of the appointment by BIRTH eclinic due to any reasons, three options are available to the consumer:
ADVICE OF COUNSEL EACH PARTY ACKNOWLEDGES
SMS MESSAGES RECEIVED FROM THE APP
You understand that once you register as a BIRTH eclinic user on the app, you will receive SMS messages from BIRTH eclinic on your registered mobile number. These messages could relate to your registration, transactions that you carry out through the app and promotions that are undertaken by BIRTH eclinic . Please note that BIRTH eclinic will send these SMS messages only to the registered mobile number or such other number that you may designate for any particular transaction. It is your responsibility to ensure that you provide the correct number for the transaction you wish to enter. Further, BIRTH eclinic may also send notifications and reminders to you with respect to appointments scheduled by you for the services. Please note that while BIRTH eclinic to provide these notifications and reminders to you promptly, BIRTH eclinic does not provide any guarantee and shall not be held liable or responsible for the failure to send such notifications or reminders to you. It is your responsibility to ensure that you attend any appointments that you may schedule with a doctor or a health care provider through the website.
AVAILABILITY, APPOINTMENT, RESCHEDULING, FREE REVIEW AND/OR CANCELLATION
Confirmation of your appointment with a specific doctor/physician, as per his/her availability, shall be sent to you via SMS and/or E-mail. BIRTH eclinic reserves the right to reschedule or cancel an appointment without any prior notice. The time provided for consultation to you is indicative and actual consultation time may change depending on the consulting doctor's discretion. Your consulted physician reserves the right to provide post consultation free review. Consultations can be cancelled only within the stipulate time limits mentioned in the application.
PRIVACY AND SECURITY
BIRTH eclinic uses secure encryption technology to keep your information safe and secured at all time. BIRTH eclinic is committed towards maintaining the privacy of the information uploaded by you on the website and complies with the industry standard security safeguards for the purpose of securing the website and the information provided/ uploaded by you BIRTH eclinic uses all reasonable endeavors to ensure the integrity of the online payment facility's security. Despite our endeavors, breaches of security and confidentiality could occur. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security modification of terms and conditions of service. BIRTH eclinic may at any time, without any prior notification to you, modify these terms of conditions. Please review the latest version of the terms and conditions before proceeding to avail the service. If you continue to use the service, it shall be deemed that you agree and abide by the modified terms and conditions.
You confirm that you have read and accept our privacy terms as above and also as indicated in section "SHARING OF INFORMATION UPLOADED BY YOU ON THE APP" above. Your use of the services is subject to any additional terms, rules, or guidelines applicable to the services or certain features of the services that we may post and you may accept (the 'Additional Terms'), such as end user license agreements for our downloadable applications, if any in the future. All such additional terms are hereby incorporated by reference into, and made a part of, the terms.
OWNERSHIP OF CONTENT
BY USING THIS APP YOU REPRESENT AND WARRANT THAT
Your personal and non-commercial use of this app shall be subjected to the following restrictions:
You will not:
All information, content and material contained in the website and/or services are the company's intellectual property. All trademarks, services marks, trade names, and trade dress are proprietary to the Company. No information, content or material from the app and / or services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the company's express written permission.
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